The mechanism and boundary conditions of the relationship between customer incivility and service quality
林鉦棽
林鉦棽
Year2020
Author
Created date2020-04-10
Author orderFirst author
Corresponding authorNo
Publication year2020
Publication month3
Journal nameJournal of Management & Organization
Publication area美國
Volume26
Issue2
Start page201
End page218
Review systemYes
LanguageTraditional Chinese