How Customer Participation Influences Service Failure Attribution: The Moderating Effect of Self-Efficacy
陳佳誼
陳佳誼
Year2018
Author
Created date2020-03-06
Author orderFirst author
Corresponding authorYes
Publication year2018
Publication month3
Journal nameJournal of Service Theory and Practice
Publication area英國
Volume28
Issue3
Start page298
End page314
Review systemYes
LanguageForeign Language
Attached project