Re-Examining the Impact of Recovery Voice On Customer Satisfaction from The Perspective of Perceived Control

Re-Examining the Impact of Recovery Voice On Customer Satisfaction from The Perspective of Perceived Control

副教授    7696    chiayi@mail.npust.edu.tw
年份2014
作者陳佳誼*
Author count1
Created date2019-02-19
作者順序1
通訊作者false
發表年份2014
會議名稱2014 International Conference on Business and Information
舉行之城市Osaka
舉行之國家中華民國
開始日期2014-07-04
結束日期2014-07-04
審稿制度
發表語言外文