The mechanism and boundary conditions of the relationship between customer incivility and service quality
| Year | 2018 |
| Author | 林鉦棽* |
| Author count | 1 |
| Created date | 2020-03-27 |
| Author order | 第二作者 |
| Corresponding author | 是 |
| Publication year | 2018 |
| Publication month | 12 |
| Journal name | Journal of Management & Organization |
| Publication area | 美國 |
| Publication type | |
| Review system | 是 |
| Language | Foreign Language |