The attributional effect of customer verbal aggression:  Self-efficacy and organization support as mediators 
The attributional effect of customer verbal aggression: Self-efficacy and organization support as mediators
| Year | 2018 | 
| Author | |
| Created date | 2019-01-29 | 
| Author order | 2 | 
| Corresponding author | true | 
| Publication year | 2018 | 
| Symposium name | The 3rd International Symposium on Attribution Theory | 
| Publication city | 弗羅里達州 | 
| Publication country | 美國 | 
| Start date | 2018-03-16 | 
| End date | 2018-03-17 | 
| Review system | 是 | 
| Language | Foreign Language |