The Influence of Customer Participation on Service Failure Attribution: The Role of Self-Efficacy

The Influence of Customer Participation on Service Failure Attribution: The Role of Self-Efficacy

Associate Professor    7696    chiayi@mail.npust.edu.tw
Year2011
Author陳佳誼*, Chia-Chi Chang
Author count2
Created date2019-02-19
Author order1
Corresponding authorfalse
Publication year2011
Symposium name20th Annual Frontiers in Service Conference
Publication cityColumbus
Publication country中華民國
Start date2011-07-02
End date2011-07-02
Review system
LanguageForeign Language