The Influence of Customer Participation on Service Failure Attribution: The Role of Self-Efficacy
The Influence of Customer Participation on Service Failure Attribution: The Role of Self-Efficacy
Year | 2011 |
Author | 陳佳誼*, Chia-Chi Chang |
Author count | 2 |
Created date | 2019-02-19 |
Author order | 1 |
Corresponding author | false |
Publication year | 2011 |
Symposium name | 20th Annual Frontiers in Service Conference |
Publication city | Columbus |
Publication country | 中華民國 |
Start date | 2011-07-02 |
End date | 2011-07-02 |
Review system | 否 |
Language | Foreign Language |