The Impact of Overcompensation on Service Failure Attribution: An Examination of Self-perception Theory

The Impact of Overcompensation on Service Failure Attribution: An Examination of Self-perception Theory

Associate Professor    7696    chiayi@mail.npust.edu.tw
Year2013
AuthorChia-Chi Chang*, 陳佳誼, Po-Yu Chen
Author count3
Created date2019-02-19
Author order2
Corresponding authorfalse
Publication year2013
Symposium name2013 Annual Frontiers in Service Conference
Publication city台北
Publication country中華民國
Start date2013-07-05
End date2013-07-05
Review system
LanguageForeign Language