The Impact of Overcompensation on Service Failure Attribution: An Examination of Self-perception Theory
The Impact of Overcompensation on Service Failure Attribution: An Examination of Self-perception Theory
| Year | 2013 |
| Author | Chia-Chi Chang*, 陳佳誼, Po-Yu Chen |
| Author count | 3 |
| Created date | 2019-02-19 |
| Author order | 2 |
| Corresponding author | false |
| Publication year | 2013 |
| Symposium name | 2013 Annual Frontiers in Service Conference |
| Publication city | 台北 |
| Publication country | 中華民國 |
| Start date | 2013-07-05 |
| End date | 2013-07-05 |
| Review system | 否 |
| Language | Foreign Language |