Re-Examining the Impact of Recovery Voice On Customer Satisfaction from The Perspective of Perceived Control

Re-Examining the Impact of Recovery Voice On Customer Satisfaction from The Perspective of Perceived Control

Associate Professor    7696    chiayi@mail.npust.edu.tw
Year2014
Author陳佳誼*
Author count1
Created date2019-02-19
Author order1
Corresponding authorfalse
Publication year2014
Symposium name2014 International Conference on Business and Information
Publication cityOsaka
Publication country中華民國
Start date2014-07-04
End date2014-07-04
Review system
LanguageForeign Language