Predicting Online Complaining Behavior in the Hospitality Industry: Application of Big Data Analytics to Online Reviews

Predicting Online Complaining Behavior in the Hospitality Industry: Application of Big Data Analytics to Online Reviews

Year2022
Author, , 廖世義, *
Author count4
Created date2023-04-06
Author order第三作者
Corresponding author
Publication year2022
Publication month2
Journal nameSustainability
Publication area瑞士聯邦
Volume14
Issue3
Start page1800
End page1800
Publication type
Review system
LanguageForeign Language