How Customer Participation Influences Service Failure Attribution: The Moderating Effect of Self-Efficacy
| Year | 2018 |
| Author | 陳佳誼* |
| Author count | 1 |
| Created date | 2020-03-06 |
| Author order | 第一作者 |
| Corresponding author | 是 |
| Publication year | 2018 |
| Publication month | 3 |
| Journal name | Journal of Service Theory and Practice |
| Publication area | 英國 |
| Volume | 28 |
| Issue | 3 |
| Start page | 298 |
| End page | 314 |
| Publication type | |
| Review system | 是 |
| Language | Foreign Language |
| Attached project | 無 |