Understanding homophily of service failure within the hotel guest cycle: Applying NLP-aspect-based sentiment analysis to the hospitality industry
| Year | 2020 |
| Author | Raksmey Sann, 賴佩均* |
| Author count | 2 |
| Created date | 2021-03-19 |
| Author order | 第二作者 |
| Corresponding author | 是 |
| Publication year | 2020 |
| Publication month | 9 |
| Journal name | International Journal of Hospitality Management |
| Journal sponsor | Elsevier Ltd |
| Publication area | 英國 |
| Volume | 91 |
| Issue | 102678 |
| Start page | 1 |
| End page | 13 |
| Publication type | |
| Review system | 是 |
| Language | Traditional Chinese |
| Attached project | 無 |