THE MEDIATING EFFECT OF RELATIONSHIP QUALITY ON CUSTOMER LOYALTY IN FRANCHISING BEVERAGE STORE

THE MEDIATING EFFECT OF RELATIONSHIP QUALITY ON CUSTOMER LOYALTY IN FRANCHISING BEVERAGE STORE

鍾辰英

Chung Chen-Ying

College of Management Department of Hotel and Restaurant Management

Instructor 7107 ying@mail.npust.edu.tw

Year	2011
Author	黃靖淑, 鍾辰英*, 范慧華, 洪志鴻, 陳文東
Author count	5
Created date	2019-02-19
Author order	2
Corresponding author	false
Publication year	2011
Symposium name	9th APacCHRIE Conference
Publication city	香港
Publication country	中華民國
Start date	2011-06-02
End date	2011-06-02
Review system	否
Language	Foreign Language