Predicting Online Complaining Behavior in the Hospitality Industry: Application of Big Data Analytics to Online Reviews

Predicting Online Complaining Behavior in the Hospitality Industry: Application of Big Data Analytics to Online Reviews

Professor    7495    pclai@mail.npust.edu.tw
Year2022
Author, 賴佩均, 廖世義, Chen, Chi-Ting*
Author count4
Created date2023-03-22
Author order第二作者
Corresponding author
Publication year2022
Publication month2
Journal nameSustainability
Journal sponsorMDPI
Publication area瑞士聯邦
Volume14
Issue1800
Start page1
End page22
Publication type
Review system
LanguageForeign Language
Attached project