Managing emotional labor for service quality: A cross-level analysis among hotel employees

Managing emotional labor for service quality: A cross-level analysis among hotel employees

Professor    #7545    chungzen@mail.npust.edu.tw
Year2020
Author汪仲仁*
Author count1
Created date2020-09-13
Author order第一作者
Corresponding author
Publication year2020
Publication month7
Journal nameInternational Journal of Hospitality Management
Journal sponsorElsevier Ltd.
Publication area荷蘭王國
Volume88
Issue0
Start page91
End page102
Publication type
Review system
LanguageTraditional Chinese
Attached projectMOST 107-2511-H-020-002-MY2