Impact of Hospitality Frontline Employee’s Emotional Labor, Perceived Organizational Support, and Self-Efficacy on Service Quality: The Mediating Role of Work Engagement

Impact of Hospitality Frontline Employee’s Emotional Labor, Perceived Organizational Support, and Self-Efficacy on Service Quality: The Mediating Role of Work Engagement

Professor    #7545    chungzen@mail.npust.edu.tw
Year2019
Author
Created date2019-09-20
Author order1
Corresponding authorfalse
Publication year2019
Symposium name2019 APacCHRIE & EuroCHRIE Joint Conference
Publication city香港
Publication country香港
Start date2019-05-22
End date2019-05-25
Review system
LanguageForeign Language