Impact of Hospitality Frontline Employee’s Emotional Labor, Perceived Organizational Support, and Self-Efficacy on Service Quality: The Mediating Role of Work Engagement
Impact of Hospitality Frontline Employee’s Emotional Labor, Perceived Organizational Support, and Self-Efficacy on Service Quality: The Mediating Role of Work Engagement
| Year | 2019 |
| Author | |
| Created date | 2019-09-20 |
| Author order | 1 |
| Corresponding author | false |
| Publication year | 2019 |
| Symposium name | 2019 APacCHRIE & EuroCHRIE Joint Conference |
| Publication city | 香港 |
| Publication country | 香港 |
| Start date | 2019-05-22 |
| End date | 2019-05-25 |
| Review system | 否 |
| Language | Foreign Language |