From emotional labor to customer loyalty in hospitality: A three-level investigation with the JD-R model and COR theory
From emotional labor to customer loyalty in hospitality: A three-level investigation with the JD-R model and COR theory
| Year | 2019 |
| Author | 汪仲仁* |
| Author count | 1 |
| Created date | 2019-09-26 |
| Author order | 第一作者 |
| Corresponding author | 是 |
| Publication year | 2019 |
| Publication month | 9 |
| Journal name | International Journal of Contemporary Hospitality Management |
| Journal sponsor | Emerald Publishing Limited |
| Publication area | 英國 |
| Volume | 31 |
| Issue | 9 |
| Start page | 3742 |
| End page | 3760 |
| Publication type | |
| Review system | 是 |
| Language | Foreign Language |
| Attached project | MOST 107-2511-H-020-002-MY2 |