Examining the Effects of Customer Relctionship Management and Resource Bases on Service Quality and Customer Loyalty: Vehicle After-Sale Service Industry an As Example

Examining the Effects of Customer Relctionship Management and Resource Bases on Service Quality and Customer Loyalty: Vehicle After-Sale Service Industry an As Example

Professor    7682    david@mail.npust.edu.tw
Year2010
Author沈慶龍*,
Author count2
Created date2019-09-25
Author order第一作者
Corresponding author
Publication year2010
Publication month6
Journal name臺灣企業績效學刊
Publication area中華民國
Volume第3卷
Issue第2期
Start page231
End page251
Publication type
Review system
LanguageTraditional Chinese
Attached project