Examining the Effects of Customer Relctionship Management and Resource Bases on Service Quality and Customer Loyalty: Vehicle After-Sale Service Industry an As Example
Examining the Effects of Customer Relctionship Management and Resource Bases on Service Quality and Customer Loyalty: Vehicle After-Sale Service Industry an As Example
| Year | 2010 |
| Author | 沈慶龍*, |
| Author count | 2 |
| Created date | 2019-09-25 |
| Author order | 第一作者 |
| Corresponding author | 是 |
| Publication year | 2010 |
| Publication month | 6 |
| Journal name | 臺灣企業績效學刊 |
| Publication area | 中華民國 |
| Volume | 第3卷 |
| Issue | 第2期 |
| Start page | 231 |
| End page | 251 |
| Publication type | |
| Review system | 是 |
| Language | Traditional Chinese |
| Attached project | 無 |