Impact of Hospitality Frontline Employee’s Emotional Labor, Perceived Organizational Support, and Self-Efficacy on Service Quality: The Mediating Role of Work Engagement
Impact of Hospitality Frontline Employee’s Emotional Labor, Perceived Organizational Support, and Self-Efficacy on Service Quality: The Mediating Role of Work Engagement
Year | 2019 |
Author | |
Created date | 2019-09-20 |
Author order | 1 |
Corresponding author | false |
Publication year | 2019 |
Symposium name | 2019 APacCHRIE & EuroCHRIE Joint Conference |
Publication city | 香港 |
Publication country | 香港 |
Start date | 2019-05-22 |
End date | 2019-05-25 |
Review system | 否 |
Language | Foreign Language |