Predicting Online Complaining Behavior in the Hospitality Industry: Application of Big Data Analytics to Online Reviews
Predicting Online Complaining Behavior in the Hospitality Industry: Application of Big Data Analytics to Online Reviews
Year | 2022 |
Author | , 賴佩均, 廖世義, Chen, Chi-Ting* |
Author count | 4 |
Created date | 2023-03-22 |
Author order | 第二作者 |
Corresponding author | 否 |
Publication year | 2022 |
Publication month | 2 |
Journal name | Sustainability |
Journal sponsor | MDPI |
Publication area | 瑞士聯邦 |
Volume | 14 |
Issue | 1800 |
Start page | 1 |
End page | 22 |
Publication type | |
Review system | 是 |
Language | Foreign Language |
Attached project | 無 |