From emotional labor to customer loyalty in hospitality: A three-level investigation with the JD-R model and COR theory
From emotional labor to customer loyalty in hospitality: A three-level investigation with the JD-R model and COR theory
Year | 2019 |
Author | 汪仲仁* |
Author count | 1 |
Created date | 2019-09-26 |
Author order | 第一作者 |
Corresponding author | 是 |
Publication year | 2019 |
Publication month | 9 |
Journal name | International Journal of Contemporary Hospitality Management |
Journal sponsor | Emerald Publishing Limited |
Publication area | 英國 |
Volume | 31 |
Issue | 9 |
Start page | 3742 |
End page | 3760 |
Publication type | |
Review system | 是 |
Language | Foreign Language |
Attached project | MOST 107-2511-H-020-002-MY2 |