From emotional labor to customer loyalty in hospitality: A three-level investigation with the JD-R model and COR theory

From emotional labor to customer loyalty in hospitality: A three-level investigation with the JD-R model and COR theory

Professor    #7545    chungzen@mail.npust.edu.tw
Year2019
Author汪仲仁*
Author count1
Created date2019-09-26
Author order第一作者
Corresponding author
Publication year2019
Publication month9
Journal nameInternational Journal of Contemporary Hospitality Management
Journal sponsorEmerald Publishing Limited
Publication area英國
Volume31
Issue9
Start page3742
End page3760
Publication type
Review system
LanguageForeign Language
Attached projectMOST 107-2511-H-020-002-MY2