Examining the Effects of Customer Relctionship Management and Resource Bases on Service Quality and Customer Loyalty: Vehicle After-Sale Service Industry an As Example
Examining the Effects of Customer Relctionship Management and Resource Bases on Service Quality and Customer Loyalty: Vehicle After-Sale Service Industry an As Example
Year | 2010 |
Author | 沈慶龍*, |
Author count | 2 |
Created date | 2019-09-25 |
Author order | 第一作者 |
Corresponding author | 是 |
Publication year | 2010 |
Publication month | 6 |
Journal name | 臺灣企業績效學刊 |
Publication area | 中華民國 |
Volume | 第3卷 |
Issue | 第2期 |
Start page | 231 |
End page | 251 |
Publication type | |
Review system | 是 |
Language | Traditional Chinese |
Attached project | 無 |